Professional Experience

My professional experience includes cybersecurity internships and leadership roles in fast-paced environments. Each position helped me develop technical expertise, operational skills, and teamwork abilities.

Cybersecurity Intern

US Silica | Katy, TX (Summer 2023)

Worked on enhancing employee cybersecurity awareness and gained hands-on experience with enterprise tools.

Modernized phishing awareness training materials, improving employee understanding of cyber safety.
Gained experience with InsightIDR, ServiceNow, and Mimecast security software.
Shadowed Senior Security Engineer to handle support tickets and confidential operations.
Monitored and researched emerging cybersecurity threats for team situational awareness.

Certified Trainer

Chipotle | The Woodlands, TX (Aug 2023 - Present)

Applied operational skills in a fast-paced environment while mentoring and training team members.

Managed customer service issues and resolved conflicts efficiently.
Led end-of-shift closing procedures with smooth operational transitions.
Trained and mentored new team members on efficiency and service standards.